The following are clients we have worked with and the services we have delivered.

Lloyds Banking Group, Bristol

Just started a long term programme as a Business Architect woking on merging HBOS and LTSB Commerical banking.

Just completed a three year project working as a Business Analyst working on rationalising LTSB Commercial business products and data migration to a new platform:

  • Delivered data migration requirements and mapping rules to migrate Commercial business accounts
  • Defined and implemented Commercial banking products on new platform.

AXA Sun Life, Bristol

Delivered business functional and organisational change requirements to reduce the operational costs of AXA Life call centres.

Gavin‘s enthusiasm helped us in the early days to extract valuable information from the business and his methodical approach to the analysis provided a firm foundation for developing the business case.

[Julie Evans, Project Manager]

Zurich Financial Services, Swindon

Delivered business requirements for a new MI data warehouse; Produced testing strategy and test plan for system integration phase of a major software release.

Gavin's work shows a great deal of thought and excellent analytical skills. His work is of high quality and produced to time and budget. His documentation is always written with the end recipient in mind and is clear and concise. He has shown great tenacity in problem solving and is not fazed with large issues. Gavin works well in a team or individually and has built up some excellent relationships in his time working for me. I'll be sorry to lose him.

[Ian Crawford, Programme Manager]

Capita Absence Management Services, Bristol

Delivered Feasibility Report recommending the replacement of CAMS existing computer system to enable them to compete effectively in their niche market as well as obtain operational efficiency benefits. Produced detailed requirements - data and process models - to outsource development of a solution system.

Gavin's experience and knowledge are quite clearly to the highest level within the analysis field. Whilst working for Capita he showed excellent diligence regarding the documentation he produced and was easily able to give direction and guidance to junior members of staff. During the course of his analysis his interactions with all of the staff was very professional and friendly. Gavin is able to communicate effectively to all levels and can document his thinking in great detail. The input that Gavin made to the Project was invaluable.

[Mark Alford, Project Manager]

Cheltenham & Gloucester Building Society, Gloucester

Delivered Business Requirements for an e-commerce mortgage application channel.

Gavin's experience and personal drive helped us to quickly establish the project on sound footing. He readily established a professional rapport with third party suppliers.'

[Alan McPherson, Business Project Manager]

Clerical & Medical Insurance, Bristol

Delivered migration specifications for a large group pension system.

Claimsplus, Swindon

Delivered migration requirements for accounting system to interface with SAP.

Assureweb, Cheltenham

Delivered XML/XSL mappings to enable integration of web portal client applications used by IFAs.

Clerical & Medical Europe, Maastricht

Delivered an e-commerce B2B solution to enable completion and validation of on-line life insurance applications at the point of sale.

Delivered conceptual business models forming the basis for IT development of CME's e-commerce programme.

Delivered business requirements for an e-commerce B2B solution for the German Occupational Group Pensions market.

Post Office Customer Management, Bristol

Defined high level business requirements for contact centre solution and identified external 3rd parties to provide outsourcing options.

Delivered an automated direct-debit payment sub-system to extend payment methods available to subscribers of an international daily newspaper.